Pharmaceutical and Life Science
Our more than 40 years of pharmaceutical experience and industry-compliant solutions achieves success for our partners.Pharmaceutical
Pharmaceutical and life science companies are continually challenged with finding effective solutions that personalize and enhance the patient and healthcare professional experience. This is essential in building loyalty and increasing sales while also being conscious of reducing costs.
In addition, pharmaceutical brands must continually find new ways to maintain marketing of their flagship products, identify and reach potential audiences for new pipeline drugs, and operate within ever-changing regulatory and compliance guidelines.
We have the solutions to support the efforts of the brands, medical device and OTC companies to reach their stakeholders, which include patients, caregivers, HCPs, payers, employers, hospital groups and clinics. Our experience in providing fulfillment and direct marketing solutions across this broad spectrum has allowed us to help our partners achieve their objective of cost effectively maintaining and improving patient health.
Benefits
- Increased patient adherence
- Decreased customer support costs
- Increased brand awareness
- Increased operational effectiveness
Value
- FDA Certification
- PDMA Certifications
- HIPAA-Compliant
- PCI-DSS 3.2
- GMP
- ISO-Certified
- SOC 2, Type 2
Our Pharmaceutical Solutions
Marketing Management
- Patient Strategy Development
- Patient Insights
- Launch and OTC conversion programs
- Patient and HCP Nurturing Programs
- Multichannel Campaign Management
- Marketing Rep eStore
Print & Product Fulfillment
- Literature and Sample Fulfillment
- Kitting
- Static and Variable Direct Mail
- HCPs, Sales Reps and Customers
- Print Management, Print-On-Demand and Personalization
Sample Distribution
- OTC, RX, Nutraceutical and Medical Device Samples
- Secure, Temperature-Controlled Warehouse
- Product Packaging
- PDMA and FDA Compliance
- Aggregate Spend Reporting
- Returns Management
Patient and Provider Engagement Programs
- Patient, HCP and Rep Customer Help Desk Support
- Multi-Language Support
- Case Management
- Order Inquiry and Placement
- White Space/Vacant Territory Support
- Adverse Event Reporting
- Opt-in/Opt-out Support
- Social Media Monitoring and Engagement
Why trust us for Pharmaceutical Solutions?
End-to-end management of the entire marketing and sales lifecycle.
Omni-channel marketing, sales operations support, and insight into key trends.
Dynamic HCP, patient and stakeholder targeting to enhance engagement.
More Ways We Can Work For You
End-to-End Support
Expertise in end-to-end engagement competencies from channel marketing technology, variable digital print, contact center and analytics to sampling, eCommerce and fulfillment.
Core Competency
A planned, well-orchestrated approach versus paying multiple vendors to coordinate yields a highly cost-effective outcome.
Targeted Engagement
Reporting and analytical tools measure marketing efforts for improved deliverability and effectiveness, and our predictive analytics allow us to segment, score and append data.
Personal Promotion
Multichannel marketing campaigns using fax, direct mail, email and in-EHR promotion, designed to drive physicians to interactive video assets and product, coupon and information sampling.
Supply Chain Optimization
Secure, cloud-based eCommerce and ordering platform, combined with our Warehousing and Logistics system, provide a true end-to-end experience resulting in a satisfied customer.
Supply Chain Support
Variable print-on-demand optimizes print and warehouse costs, while item availability management and fulfillment allow for JIT customer access to information.
