Retail and eCommerce
Providing on demand fulfillment and distribution solutions for Retail and eCommerce clients for over two decades.Retail
Today’s retail consumers want speed, convenience and an enjoyable shopping experience. Online shopping has been steadily replacing brick and mortar for the past decade, and store traffic continues to decline.
Getting the right product to the right customer, affordably and on time, requires the seamless integration of multiple entities using multiple technologies. Brand owners must be able to store, track and replenish inventory, prioritize orders from multiple channels, manage volume spikes, accurately pick and pack orders, source affordable shipping options and handle returns. A hiccup at any one point can cause customer service nightmares. Rather than being the last thing to worry about, product fulfillment is critical to your success or failure.
Benefits
- 2-day nationwide delivery
- 360 degree visibility
- Increased brand awareness
- Improved sales conversion rates
- Increased average order value (AOV-ARPU)
Value
- Operating efficiencies
- Scalable process
- End-to-end customized solutions
- Data security
- Quality and compliance
Our Retail Solutions
Product Fulfillment
- Build-to-Order Fulfillment
- POS and Literature Fulfillment
- Order Management
- Logistics Management
Product Sampling and Kitting
- BOM Custom Assembly
- Pre-Assembly Kitting and Assembly
- ON-Demand Kitting and Assembly
- Inventory Management
- Logistics Management
Product Distribution
- Full / Mixed Case fulfillment
- Pallet fulfillment
- Inventory management
- Logistics management
Why trust us for Retail Solutions?
Sales support for a leader in mineral-based beauty retail products for over ten years.
Social media support for America’s most famous coffee company and coffeehouse chain.
Customer care for a flash sales website for children’s clothing and accessories for over five years.
More Ways We Can Work For You
Industry Expertise
Service major retail clients, with more than 600 retail-focused agents globally, for over two decades, handling customer loyalty, customer support, eCommerce, sales and retention.
Personalized Customer Service
Effortless dot-com customer service and engagement plans for each customer persona drives action while also reducing the overall cost.
End-to-End Support
Provide multichannel customer support, peak season support, social monitoring and engagement, sales, acquisition, retention and back-office support.
