Become a Part of Our Team
At Dialog Direct, we are focused on delivering engaging interactions and positive experiences that leave a lasting impression. When you work here, you have the power to make a difference in somebody’s day. No matter what department you are in, you will play an important role in the customer experience. Some ways you could make an impact working with our customers include:
- Helping to answer questions during the healthcare Open Enrollment season (sales)
- Warming someone up with a hot cup of coffee on a cold day (social customer care)
- Making sure a furry friend gets the exercise he needs while his owners are on vacation or at work (customer service)
- Ensuring a new mother receives her formula sample (fulfillment)
- Ensuring someone stranded on the side of the road gets the help they need via roadside assistance (customer service)
The Mission Office
Ensures we are living out our people-first philosophy. Designated revenue goes to five programs to support employees, families and communities
Communicate at Work
Promotes an environment where people are encouraged and able to understand the organization’s values, plans and goals
Care at Work
Promotes a trusting and caring environment, where employees can feel like they’re part of a family
Give at Work
Promotes an environment where people are encouraged to get involved beyond their work tasks, and actively participate in supporting the needs of our communities
Fun at Work
Transforms our locations into environments where people can share common hobbies, learn and bond
Learn at Work
Promotes an environment where people are encouraged to explore new skills and apply their full vocation
We provide opportunities for job growth in a engaging, respectful and supportive environment.
It’s our mission to create ways for our employees, their families and the community in which we live and work to be a part of something bigger.
Why Join Our Team?
We offer competitive pay and benefit packages along with many other perks:
Career Path Program
Growth opportunities
Medical, dental, vision and 401(K)
Employee referral business program
Employee discounts
Full-time and part-time positions
Incentive programs
Team environment
Wellness programs
Career Path Program
Growth opportunities
Medical, dental, vision and 401(K)
Employee referral business program
Employee discounts
Full-time and part-time positions
Incentive programs
Team environment
Wellness programs
Job Openings Around the Globe
Employee Engagement and Retention
%
Employees recommend us
Active fun clubs globally
Volunteer hours annually
Active students (Qualfon University course + micro degrees)
I have been working at Dialog Direct for more than 10 years. Dialog Direct is a very unique type of company; they have great values and management are always looking for a way of developing its employees.
Is It Fraud?
At Dialog Direct, we will never ask you to pay for recruitment-related expenses, such as technology equipment.
Recently, scammers have been falsely recruiting associates under our name (interviewing, sending fake offer letters, etc.) If you experience something that doesn’t feel right, contact us and we will get back to you.
Note: All communications from Dialog Direct will include @dialog-direct.com in the email domain.
